About Singapore Transit Tour

The Singapore Transit Tour offers two curated guided tours for eligible transit passengers of Changi Airport. The tours are organised by Changi Travel Services Pte Ltd under the brand of XploreSG.

The tours aim to provide passengers who are travelling through Changi Airport, a unique transit experience, turning their layover into a Singapore stopover. Through the tours, participants can visit iconic sights of Singapore, have a taste of local cuisine and still make it back in time for their onward journey.

The tours are:

• City River Cruise | 3pm - 7pm (4 hours)
• Marina Gardens Tours | 9am – 1pm, (4 hours)

*All tour timings are in Singapore Local Time (GMT+8)
All tours will start and end at Singapore Changi Airport.

To participate in the Singapore Transit Tour, it is require to have a minimum transit time of 7 hours. This duration is recommended to ensure that you have ample time to enjoy the tour and comfortably make your way back for your onward flight.

The two tours are only available and will run concurrently per day on Mondays, Wednesdays & Fridays.
*All timings are in Singapore Local Time (GMT+8).

You can book the tours at our T1, T2 or T3 Changi Recommends Transit Counters, they can be located here.

Passengers below 18 years old are not allowed to join the tour alone and must be accompanied by an adult.

All passengers must sign an indemnity form prior to the tour and the indemnity requires signatories to be 18 years old (based on birthday) and above.

Children aged 0-3 years old (based on birthday) are eligible to join the tour for free.

The tours are conducted in English. The tour guide can provide Mandarin translation upon request or as needed.

Joining the tour halfway would not be possible as all tour participants are required to:

• Complete the purchase of the tour tickets online via Changi App or at any of the Singapore Transit Tour booths at least 90 mins (1.5 hours) before tour starts
• Assemble and check-in at least 60 minutes(1 hour) at the T2 Changi Recommends Transit Counter before the tours start.

Tour participants can check-in as early as 7:30 AM on the day of their tour.

You can book the tours at our T1, T2 or T3 Changi Recommends Transit Counters, they can be located here.

The assembly and check-in point will be at Terminal 2, Changi Recommends Transit Counter.

Payment can be made at the Changi Recommends Transit Counters at T1, T2 and T3. We accept Visa, Mastercard, UnionPay, WeChat Pay and Alipay.

Walk-in purchases can be made at any of the Changi Recommends Transit Counters, located at Changi Airport Terminals 1, 2 and 3.

All walk-in purchases are required to be completed at least 90 mins (1.5hours) before the tour starts.

Once a booking has been placed, cancellations or refunds are strictly not allowed.

Tour participants are advised to store their bulky items or baggage at baggage storage within the Transit area.

Participants of the Singapore Transit Tour can enjoy a flat storage rate of SGD 8 per item for baggage of any size at any of the Smarte Carte baggage storage counters located within the transit areas at Terminals 1, 2 and 3.

To enjoy the special rate, simply show your Singapore Transit Tour confirmation email or the wrist band you have received after check-in.

You may find Smarte Carte’s locations here

All tour participants are required to assemble and check-in at the Changi Recommends Transit Counter, in Terminal 2, at least 60 minutes before the tours start.

Participants are welcome to check-in as early as 7:30 AM on the day of the tour.

Upon check-in at the Changi Recommends Transit Counter at Terminal 2, all participants (above 18 years old) are required to sign an Indemnity Form.

Once checked in, tour participants will receive:

• a wristband that would help the guide identify them as part of the tour group.
  Please ensure the wristband is worn throughout the tour.
• a map of the booth and baggage storage locations, and the hotline to contact a staff member if you require any assistance during the tour.

After all participants in the tour have checked in, there will be a short briefing on how the tours will be conducted.

After which, the tour group will be guided to the Arrival Immigration Hall for clearance.

• To ensure a seamless clearance at the arrival immigration, please complete the online Singapore Arrival Card within three (3) days prior to the date of arrival in Singapore.
• Please complete the Singapore Arrival Card here

As Singapore is a tropical country, please wear comfortable light clothing and footwear. It is ideal to pack light & bring:

1. Your Passport (compulsory),
2. A bottle of water & snack,
3. An umbrella (ponchos will be provided for each participant),
4. Cash / Credit card for purchase of souvenirs (at the end of the tour), and
5. A phone / camera to take pictures and bring back memories.

Note: Please be informed that water will not be provided. You are strongly encouraged to purchase them or bring your own bottle of water to stay hydrated through the tour.

While every effort will be made to ensure all the tour participants are together, they are strongly encouraged to stay close to the tour group.

In the unlikely event that a participant has separated from the group, please contact a tour guide or staff member immediately via the hotline provided when you have checked in for the tour. They are trained to assist you and will help ensure you are safely reunited with your group.

Yes, our tour guides will stop at most of the attractions for you to take photographs and you may purchase souvenirs at the end of the tour at each attraction.

Depending on the issuing country of the passport you are holding, passengers of eligible nationalities enjoy visa-free entry into Singapore. Please click here, to find out if you require a visa to enter Singapore.

Important note: Possession of a valid visa does not guarantee entry into Singapore. Please refer to the entry requirements here for more information.

Visa Free Transit Facility (VFTF)
Passengers of eligible nationalities may also qualify for VFTF if prevailing entry requirements are met. Assessment for entry is determined by the Immigration and Checkpoints Authority (ICA) officers at the point of entry.
For more information, please click here.

Please note that extension of stay for transiting travellers under the VFTF is strictly not allowed.

Yes, all transiting passengers are still required to clear through Arrival Immigration. For a seamless experience, you are encouraged to complete the online Singapore Arrival Card within three (3) days prior to the date of arrival in Singapore.

Please complete the Singapore Arrival Card here

The Singapore Transit Tour is strictly only for passengers transiting in Singapore.

Alternatively, you may consider the Walking Tour provided by XploreSG for non-transit passengers.

As the Singapore Transit Tours require some walking and boarding/alighting of bus coaches, participants with mobility difficulties may find it challenging. It is recommended to consider tours that best suits the passengers’ current physique.

You may join more than one tour. However, please note that transit passengers can only enter and exit Singapore once, as per guidelines by Immigration and Checkpoints Authority of Singapore (ICA).

All participants are strongly advised to plan their itineraries carefully and to ensure that they have enough time for their connecting flights. Singapore Transit Tour will not be held liable for any losses, damages, missed flights or additional costs incurred because of multiple tour bookings.

The tour(s) will continue in wet weather. Disposable ponchos will be provided for all participants.

Please refer to the Terms and Conditions of the Singapore Transit Tour.

• All Singapore Transit Tour participants are required to sign an Indemnity Form when they check-in for the tour at Changi Recommends Transit Counter, in Terminal 2.
• Passengers below 18 years old (based on birthday) are not allowed to join the tour alone and must be accompanied by an adult.