Our Customer Care channels (calls, WhatsApp, and email) will be unavailable on 16th Aug 2026 from 12AM to 4AM due to scheduled maintenance. Please reach out after this period and we will attend to your queries promptly. We apologies for any inconvenience caused.

Contact Information


Want to speak with someone from our Customer Care Centre?
We're available at any time, so do reach out if you have any enquiries pertaining to:

Changi Recommends
WiFi Router | Travel eSIM | Prepaid SIM Card | Japan Rail Pass | Attractions & Transport (Local/Overseas) | Meet and Greet | SIM Card Top-Up | Others
ChangiAssure
Travel Insurance
Changi FX
Foreign Exchange
For other enquiries, please speak with our Customer Service Representatives:
Call us: +65 6701 1185

Email us regarding media requests, careers, advertising or business opportunities: