About us

With an exclusive selection of white-glove services, Changi Recommends offers world-class experiences within the award-winning Changi Airport.

No matter if you're arriving, departing, and/or transiting, we strive to make your trip with us a safe, seamless, and unforgettable one.

Meet & Greet

Speed up your arrival as we guide you through immigration clearance, baggage collection, and more. The most value-for money option, the Classic Plus Meet & Greet Arrival service is affordable, efficient, and great for visitors who want fuss-free guidance through Changi Airport's arrival procedures.

  • Dedicated Greeter
  • Immediate Greeting at the Arrival gate
  • Immigration Assistance
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First impressions count. Which is why the Deluxe Meet & Greet Arrival service will be on hand to assist you from the moment you set foot in Singapore. Whether travelling for business or leisure, this exclusive concierge service offers personalised guidance so you can breeze through your arrival like a VIP.

  • Dedicated Greeter (one per flight)
  • Greeting upon Arrival at Aerobridge
  • Immigration Assistance
  • Luggage Assistance

Complimentary Luggage Assistance:
3 Check-In bags + 1 Hand Carry per booking

*No buggy service included

*Service is only available for adults 19 years old above. 18 years old below kindly contact airline for assistance

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Who says there's no good in goodbye? The Premium Meet & Greet Departure service ensures help is at hand from the time you check-in until you board the plane. Whether travelling for business or leisure, this exclusive concierge service offers personalised guidance for a seamless journey up to the second your flight takes off.

  • Dedicated Greeter (one per flight)
  • Greeting at Departure Gate
  • Immigration Assistance
  • Luggage Assistance

Complimentary Luggage Assistance:
3 Check-In bags + 1 Hand Carry per booking

*No buggy service included

*Service is only available for adults 19 years old above. 18 years old below kindly contact airline for assistance

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Changi Mobility Companion for Persons with Reduced Mobility

About Changi Meet & Greet Services
Changi Meet & Greet Services provide personalised concierge experiences for travellers arriving at Singapore Changi Airport, ensuring a seamless journey from the moment they arrive. Upon arrival, each traveller is welcomed by a designated greeter who escorts and guides them throughout their entire airport experience. Designed for comfort and convenience, these services ensure a smooth and hassle-free passage through Singapore Immigration and around Changi Airport.

Introducing a new service for Persons with Reduced Mobility – Changi Mobility Companion
Changi Mobility Companion offers specialised support tailored for Persons with Reduced Mobility travellers arriving at Singapore Changi Airport. This service provides essential assistance to ensure ease and comfort throughout their journey, including wheelchair support, dedicated guidance and pre-arranged buggy transportation.

Changi Mobility Companion (Arrival)
Duration of Service: 1.5 Hours*

Enjoy a seamless and stress-free experience with Changi Mobility Companion, when arriving at Singapore Changi Airport. Our dedicated team provides personalised assistance to passengers with reduced mobility, ensuring a comfortable and dignified travel experience.

  • Personalised greeting at the Arrival Gate
  • Assistance with hand carry luggage
  • Guidance and support through the immigration process
  • Enjoy duty free shopping (if time permits)
  • Assistance with check-in luggage at the conveyor belt
  • Escort the passenger to the designated contact person or transport

Price: $150.00 (Inclusive of GST)

Complimentary luggage assistance:
3 check-in luggage + 1 hand carry luggage per booking

Please Note: Buggy services are not included as part of the standard offering and are subject to availability and additional charges. Kindly contact us in advance to for enquiry.

* The 1.5 hours service begins upon the plane’s touchdown and continues until the passenger is escorted to the designated contact person or transport. An additional charge of $120 per hour will apply if the service exceeds the booked duration.

Changi Mobility Companion (Departure)
Duration of Service: 1.5 Hours*

Enjoy a seamless and stress-free departure experience with Changi Mobility Companion, when arriving at Singapore Changi Airport. Our dedicated team provides personalised assistance to passengers with reduced mobility, ensuring a seamless and dignified travel experience.

  • Personalised greeting at the designated departure door
  • Assistance with hand carry and check-in luggage.
  • Comprehensive check-in and documentation assistance
  • Enjoy duty free shopping (if time permits)
  • Personalised guidance to boarding gate.

Price: $150.00 (Inclusive of GST)

Complimentary luggage assistance:
3 check-in luggage + 1 hand carry luggage per booking

Please Note: Buggy services are not included as part of the standard offering and are subject to availability and additional charges; kindly contact us in advance for enquiry

* The 1.5 hours service begins upon personalised greeting at the departure door and continues until the passenger is escorted to the boarding gate. An additional charge of $120 per hour will apply if the service exceeds the booked duration

Changi Mobility Companion (Transit 2 Hours*)
Experience a seamless and stress-free transit experience with Changi Mobility Companion. Our dedicated team provides personalised assistance to passengers with reduced mobility, ensuring a comfortable and dignified travel experience during the 2-hours transit.

  • Personalised greeting at the Arrival gate
  • Assistance with hand carry luggage
  • Enjoy duty free shopping and/or visit Changi Airport attractions (if time permits)
  • Personalised guidance transfer to the boarding gate

* To ensure safe and timely connections, it is essential that connecting flights are scheduled with a minimum layover of 2 hours

Price: $180.00 (Inclusive of GST)

Complimentary luggage assistance:
1 hand carry luggage per booking

Please Note: Buggy services are not included as part of the standard offering and are subject to availability and additional charges; kindly contact us in advance for enquiry.

* To ensure safe and timely connections, it is essential that connecting flights are scheduled with a minimum layover of 2 hours. The 2 hours service begins upon begins upon the plane’s touchdown and continues until the passenger is escorted to the boarding gate of the next flight. An additional charge of $120 per hour will apply if the service exceeds the booked duration.


Changi Mobility Companion (Transit 4 Hours)
Experience a seamless and stress-free transit experience with Changi Mobility Companion. Our dedicated team provides personalised assistance to passengers with reduced mobility, ensuring a comfortable and dignified travel experience during your 4-hours transit, including access to airport lounge.

  • Personalised greeting at the Arrival gate
  • Assistance with hand carry luggage
  • Enjoy duty free shopping and/or visit Changi Airport attractions (if time permits)
  • Lounge access (up to 3hrs)
  • Personalised guidance transfer to the boarding gate

Price: $380.00 (Inclusive of GST)

Complimentary luggage assistance:
1 hand carry luggage per booking

Please Note: Buggy services are not included as part of the standard offering and are subject to availability and additional charges; kindly contact us in advance for enquiry.

* To ensure safe and timely connections, it is essential that connecting flights are scheduled with a minimum layover of 2 hours. The 2 hours service begins upon begins upon the plane’s touchdown and continues until the passenger is escorted to the boarding gate of the next flight. An additional charge of $120 per hour will apply if the service exceeds the booked duration.


To book our Changi Mobility Companion services please contact us at least 48 hours in advance:
Contact: +65 8051 9119
Email: changimeetgreet@changirecommends.com.sg